Our exchange policy
We exchange an item only if HnS Chunri delivers the wrong item or a damaged item. “Wrong item” means a wrong size, wrong design or wrong article compared with what was confirmed on your order.
How to claim
- Notify us within 24 hours of delivery on WhatsApp +92 345 8740419.
- Send your order number and clear photos of the parcel and the item.
- If your claim is verified, we resolve it with a free replacement or store credit.
We do not give cash refunds.
What is not exchanged
- Change of mind.
- A wrong size ordered by the customer.
- Sale items — all sale items are final.
- Claims reported after 24 hours of delivery or without parcel photos.
About handmade colour
Our chunris are hand-tied and naturally dyed, so small differences in shade and bandhani dots are normal and are not a defect.